Celebrate Christmas with real Fraser Fir
direct from the grower
At Touch of the Mountain, Inc. we take great pride in our friendly, personal service and our absolute commitment to your complete satisfaction. Please call us if you need more information or have any questions or comments about our products or service

ORDERS

We will gladly accept your order by just about any means convenient to you:

  • You can call us at (800) 372-3477 (toll free) or
    (828) 733-0184.
    We're usually in the office Monday through Friday
    8am to 6pm, Saturday 8am to 12 noon.
    You can leave a message anytime and we'll call you back as quickly as we can.

  • You can fax us this order form at (828) 733-0176.

  • You can e-mail us this order form and we will call you for credit card information.

  • You can mail us this order form.
    The address is P.O. Box 667, Elk Park, NC 28622.

We accept personal checks, American Express, Master Card and Visa.

(Please DO NOT e-mail credit card information to anyone.
E-mail is not secure and is not a safe way to send any confidential information to anyone. If you wish to e-mail your order we will be happy to call you when we receive it to gather your credit card information.)

SHIPPING

Packages being sent west of the Mississippi will incur an additional $10 freight charge per package. The large tree
(8-1/2 ' to 9') will incur an additional freight charge of
$30 per piece.*
All other shipping costs are included in the price.

We ship FedEx or UPS and we ship on Monday, Tuesday and Wednesday only.

If you place an order on Thursday, it will be shipped the following Monday.

This means your Christmas tree will spend less time in transit, thus assuring you of receiving the freshest possible real Fraser Fir Christmas tree or other decoration.


*As you are aware every time you get a heating bill or fill your gas tank, fuel prices have risen tremendously and show every sign of continuing to do so. UPS and FedEx have both levied Fuel Surcharges and increase it almost monthly. We have tried to absorb as much of it as we can, but rather than just increasing our prices, we feel it would be better to let you know exactly where the increase comes from.


 

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